OneDose support
Help when you need it.
Training, answers and a responsive help desk for OneDose and OneWeight.
Help desk
Real people, ready to help.
Technical support
helpdesk@myonedose.com
Email us anytime. We reply to most requests within 24 hours and put urgent issues first. Include your agency name and a screenshot.
Training
Every training video lives in OneDose Academy.
Already using OneDose? Log in to OneDose Academy for all OneDose and OneWeight training videos, guides and quizzes.
Request agency trainings by emailing helpdesk@myonedose.com.
OneDose FAQs
Questions agencies ask.
Platform overview
Setup and deployment
Clinical and operational use
Security
OneWeight help
Keep every scale running.
OneWeight FAQs
Scale questions, answered.
Device overview
Setup and use
Accuracy and maintenance
Safety and troubleshooting
Get the app
Get the OneDose app.
Available on iPhone, Android and the web.
